Health Centres and Medical Practices across the UK are dealing with an increase in enquiries due to Coronavirus.
The increased workload during this rapidly evolving situation puts increased pressure on the services and staff members.
We are working very hard to ensure we offer up to date advice and are prepared going forward.
Due to the rapidly evolving picture, we have taken the decision to suspend ALL routine services and appointments from Wednesday 18th March 2020.
This means that staff will NOT be able to offer you a pre-bookable appointment and the Practice will be triaging all calls.
We will review this situation on a daily basis and make the necessary changes to our service provision as things change.
If you require general advice regarding coronavirus, please phone the general advice helpline on 0800 028 2816 or look online – www.nhsinform.scot/coronavirus
Welcome to Kersiebank Medical Practice
Kersiebank Medical Practice offers a patient-centred approach to healthcare. We have a large multidisciplinary team in-house, with a number of different specialist groups offering treatment to our patients.
Our General Practitioners are doctors that are trained in all aspects of general medicine. Our Advanced Nurse Practitioners (ANPs) are highly experienced nurses that see and treat patients with a range of ailments, from UTIs to chest infections. Our Advanced Physiotherapy Practitioners (APPs) are specialist physiotherapists who see and treat adults who have problems with their joints or muscles. Our Primary Care Mental Health Nurses help our patients manage mild to moderate mental health conditions. Our Practice Nurses run clinics for some chronic health conditions, provide advice and perform a number of routine procedures.
Kersiebank Medical Practice also has direct input from a team of prescribing pharmacists and support from our healthcare assistants.
Our reception and administration team are trained to signpost patients to the specialist best placed to provide the support they need. We also operate a triage system for urgent appointments, you will be placed in a queue and your symptoms will be assessed over the phone by one of our ANPs or GPs.
We also welcome any useful feedback or suggestions for ways in which we can improve the both the website and our practices services, so please get in touch. Alternatively, you can get involved in our patient participation group by getting in touch with our practice manager.